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  • Writer's pictureBill Doar

5 Questions To Ask Your Courier Service


Are you looking to find a delivery service to outsource the shipping for your small business? Through a quick online search, you can be overwhelmed by finding countless options to choose from. To find the best courier for you, it is important to make sure that they not only offer the services you are looking for, but also are reputable, efficient, and easily accessible. Read on to find a list of questions that you should ask before hiring your next courier service.

1. What Delivery Services Do You Offer?

The first step to finding the right courier service for you is asking for a list of all delivery services offered and comparing them to the timeframe you need your shipments to arrive. It is also important to ask about their hours of operation and if they can guarantee delivery within your shipping deadline.

2. How Long Have You Been In Business?

The amount of time that a company has been operating for can directly correlate to how reputable they are to their client base. If they have been able to stay in business for a long time, they most likely have a strong, steady incoming stream of work.

3. What Technological Tools Do You Use?

Utilizing more advanced technology increases accessibility to shipping information and the ability to make faster deliveries. Before hiring a courier service, you want to ask what types of online services they offer in terms of scheduling a pickup, providing tracking numbers and estimated time of arrival, and offering confirmation emails or texts.

4. If I Have a Question, How Easily Can I Contact You?

It is important for your reputability among clients that your shipments arrive within your expected delivery window. By having a constant line of communication with your business’s courier service, you can easily keep track of all of your outgoing packages. Finding a courier that is accessible 24/7 is extremely important to be notified of any potential delays.

5. Do You Have Full Insurance Coverage?

Full insurance coverage is a necessity when looking for a courier service. If there is any damage to your packages during shipment, it is important to make sure that the courier has insurance to avoid personal liability. If they are reputable, they should be able to provide you with proof of insurance upon request.

Contact Us for Delivery Courier & Trucking Services in Dallas, Texas

Quick and efficient delivery is important to maintain your business’s efficiency and build client relationships. By doing your research and asking the right questions, you will be able to find the right courier service for all of your shipping needs. Interested in a high-quality courier service? Contact us today at Velocity Courier Services LLC – we look forward to hearing from you!

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